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Privacy Policy

Last Updated:  30/01/2026

1. Our Commitment to Privacy

At Elyajouri Association, we are dedicated to protecting the dignity, safety, and privacy of the families and individuals we serve. We understand that our work with refugees, immigrants, and community members often involves sensitive personal stories. We are committed to handling your personal information with the utmost care, confidentiality, and respect.

This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or access our support services.

2. Information We Collect

We collect information to help us provide better support and resources. This includes:

A. Personal Information

We may ask for personal details when you register for a workshop, sign up for a newsletter, donate, or request assistance. This may include:

  • Name and contact details (email, phone number, address)

  • Language preferences

  • Demographic information

B. Case Management Data (For Clients)

If you receive direct support services from us (such as legal guidance, housing support, or casework), we may collect more detailed information to assist you effectively. This is stored securely and is strictly confidential. It is only accessible to authorized support workers.

C. Usage Data

We automatically collect non-personal information when you visit our website, such as your browser type, device type, and the pages you visit. This helps us understand how our community uses our online resources.

3. How We Use Your Information

We use your information solely for the purpose of fulfilling our mission. Specifically, we use it to:

  • Provide Services: Connect you with the right support workers, programs, or community events.

  • Communicate: Send you updates, appointment reminders, or newsletters (you can opt out at any time).

  • Process Donations: Securely process charitable contributions.

  • Improve Our Impact: Analyze anonymized data to understand community needs and improve our programs.

4. Sharing Your Information

We never sell your personal information. We only share information in the following strict circumstances:

  • With Consent: We will not share your case details with other agencies (e.g., housing authorities, legal aid) without your explicit verbal or written permission.

  • Service Providers: We may use trusted third-party vendors for specific tasks (like email hosting or donation processing) who are bound by confidentiality agreements.

  • Legal Requirements: If required by law to protect the safety of a child or vulnerable adult.

5. Data Security

We utilize industry-standard security measures to protect your data. Physical files are kept in locked storage, and digital files are encrypted and password-protected. While we strive to use strictly commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request corrections to any inaccurate information.

  • Request the deletion of your data from our records.

  • Withdraw your consent for services at any time.

To exercise any of these rights, please contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

  • Organization Name:  Elyajouri Association

  • Address:   2477 Belmont Ave Bronx NY 10458.
                         83 lotissement Ennaser Lot D. Oued Zem 25350. Morocco

  • Email: Abdessamad@elyajouriassociation.org

  • Phone:   +1-203-694-9817
                      +212-66-90-30-66